Frequently Asked Questions

We manufacture light boxes from 200mm to 6000mm in width. Standard depths range from 25mm (slim) to 200mm (deep). Custom dimensions are always available—just share your requirements and we'll engineer the perfect solution.

Yes! All outdoor-rated light boxes feature IP65 waterproof certification, powder-coated aluminum frames, and UV-resistant acrylic panels. They're built to withstand Kenya's diverse climate—from coastal humidity to highland rains.

Our premium SMD LEDs are rated for 50,000+ hours of operation—that's over 11 years of continuous use. We also offer extended warranty options for peace of mind.

Absolutely. Our licensed technicians handle everything from site assessment to final mounting. We serve all counties in Kenya and include installation hardware, electrical connection, and a post-installation checklist with every project.

Most standard wall-mounted signs are installed in 2-4 hours. Post-mounted or large façade signs may take 1-2 days depending on site conditions. We provide a detailed timeline during your consultation.

Yes, we assist with county signage permit applications and ensure compliance with local zoning regulations. Our team stays updated on Nairobi, Mombasa, Kisumu, and other county requirements.

Pricing depends on dimensions, materials, LED type, mounting method, and installation complexity. We provide transparent, itemized quotes with no hidden fees. Request a free quote for your specific project.

For projects over Ksh 100,000, we offer flexible payment terms: 50% deposit to begin fabrication, 40% upon completion before installation, and 10% after successful sign-off. Contact our sales team to discuss options.

All products include a minimum 3-year warranty covering LEDs, drivers, and materials. Premium plans extend coverage to 10 years. Warranty details are included in your project documentation.

We offer maintenance contracts and on-demand repair services. Our team can diagnose issues remotely via photos/video and dispatch technicians when needed. Most common repairs (LED modules, power supplies) are completed within 48 hours.

Yes! Many of our light boxes feature magnetic or snap-on face panels for easy graphic swaps. We also offer re-printing services—just send us your new artwork and we'll handle the rest.